FH Longevity and Wellness is a specialty centre at Farooq Hospital, DHA Lahore. We built the three surfaces the clinic runs on: the public brand site that explains consultant-led preventive care, the patient booking flow that confirms an appointment in three steps, and the internal application where the clinic actually manages its day.
The clinic needed more than a brochure website. Patients were booking by phone, schedules lived in a diary, and no one downstream could see the day without asking reception. We designed and built a connected system: a public site that communicates a genuinely premium medical brand, a booking engine that lets a patient choose a consultant, a date and a real available slot with instant confirmation, and a clinic-side application that gives administrators, doctors and receptionists exactly the view their role needs - no more and no less.
The Challenge
Specialty healthcare booking is deceptively hard. Availability is per-consultant, not per-clinic. Some doctors auto-confirm and some require review. Reception takes calls while the patient-facing form is also live. And every one of those states has to be visible to the right person, on a phone, in Pakistan Standard Time, without leaking one doctor's list to another.
The Outcome
A patient books in under a minute without calling. Reception works a single queue instead of a diary and a phone log. Doctors open one screen and see their own day. Administrators see all of it, plus what is awaiting review - and the clinic's brand finally looks like the standard of care it delivers.
Explore it live
Key Highlights
- ✦Consultant-led brand site with programme, doctor and FAQ surfaces
- ✦Three-step booking: doctor → date & time → details, confirmed instantly
- ✦Per-doctor published schedules with auto-confirm or review-first settings
- ✦Role-aware clinic app for administrator, doctor and receptionist
- ✦Live day view with pending, confirmed and awaiting-review states
- ✦Automated patient email confirmations with delivery status
- ✦Built and operated in Pakistan Standard Time, mobile-first throughout
Tech Stack
Inside the product
Captured from the live product. Select any frame to enlarge.
Public clinic site
A restrained, consultant-first brand surface - deep green and gold, editorial serif display, and an animated statement line that cycles the clinic's promise. Programmes, doctors, highlights, FAQ and contact each get their own route, with a persistent booking call to action.
Patient booking engine
Three numbered steps and nothing else on screen. Choose a consultant from those with a published schedule, pick a real available date and time, add your details. Appointments confirm instantly unless the clinic has set that doctor to review first.
Clinic dashboard
The administrator view of the clinic day: today, upcoming, awaiting review and published schedules as live counters, the full timeline of today's appointments with confirmed and pending states, and a next-appointments rail showing patient email delivery.
Staff access
Invitation-based staff sign-in with a deliberate, low-friction split-screen. Two no-account preview modes let the clinic and its stakeholders explore administrator and doctor permissions without provisioning real credentials or exposing patient data.
1A brand surface for consultant-led care
Longevity medicine sits in an awkward marketing space: adjacent to wellness, but clinically serious. The public site had to signal the second without drifting into the first. We built the identity around a deep clinical green and a restrained gold, an editorial serif for statements and a clean humanist sans for reading, and a single animated line in the hero that cycles the clinic's three commitments - care for performance, guided by evidence, built for the long term. Programmes, consultants, highlights, FAQ and contact each live on their own route so they can be shared and indexed independently, and the booking call to action never leaves the viewport. The result reads like a specialty centre, not a spa.
2Booking that respects real clinical availability
The booking engine is three explicit steps, and every constraint behind it is real. Only consultants with a published schedule are selectable, so a patient never books into a diary that does not exist. Date selection is driven by that consultant's actual working pattern, and time slots are generated from their configured slot length with already-taken slots removed at request time rather than at render time. The patient supplies contact details last, when they have already invested in the choice. Confirmation is immediate by default, but the clinic can set any individual doctor to review-first, in which case the appointment enters the pending queue and the patient is told so plainly. Every booking triggers a transactional email whose delivery state is visible to staff.
3Role-aware clinic application
The internal application is the same data seen through three different permission lenses. An administrator sees every consultant, the whole appointment book, the review queue and schedule publication. A doctor sees their own day, their own patients and their own availability. A receptionist works the booking and message queues across the consultants they are assigned to, without access to clinical or configuration surfaces. Access is enforced server-side per query rather than by hiding buttons, and staff accounts are created by invitation only. To let the clinic evaluate permissions safely, we shipped two throwaway preview modes that render the full experience against disposable data and reset on reload.
4The clinic day as a single screen
The dashboard is built around the question a clinic actually asks each morning: what is happening today, and what needs a human. Four counters carry the state of the practice - appointments today, upcoming, awaiting review, and published schedules. Below them the day runs as a vertical timeline in Pakistan Standard Time, each entry showing patient, consultant and status, with pending appointments visually distinct so they read as work rather than information. A parallel rail lists the next appointments across all accessible doctors together with email delivery state, so reception can see at a glance whether a patient has actually been told.
5Schedules, slots and the operations behind them
Doctors and schedules are first-class objects. Each consultant carries a specialty, a working pattern by day, a slot duration, a confirmation policy and a published-or-draft state. Publishing a schedule is what makes a consultant bookable, which gives the clinic a single, obvious lever for opening and closing availability. Schedule changes are non-destructive with respect to existing bookings - the system surfaces conflicts for a human to resolve instead of silently dropping appointments. Everything is mobile-first, because in practice this application is used on a phone between consultations far more often than at a desk.
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